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Monsoon Escape Sale: up to 25% off Kashmir and Ladakh packages.

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Privacy Policy

At Yatra Online, we are committed to protecting your privacy and ensuring your personal information is handled with the utmost care and transparency. This policy outlines how we collect, use, and safeguard your data when you use our travel services.

1. Information Collection

We collect information that you provide directly to us when booking travel arrangements, including your name, contact details, and payment information. This data is essential for processing your reservations and providing a seamless travel experience.

Additionally, we may collect technical data such as your IP address and browsing preferences to improve our website performance and tailor our offerings to your specific travel needs.

  • Identity documents for international bookings
  • Preferences regarding accommodation and transport
  • Communication history with our customer support teams
  • Billing and transactional records

2. Your Data Rights

You have the right to access, correct, or request the deletion of your personal data at any time. We believe in providing our users with full control over their travel documentation and personal records. If you wish to exercise any of these rights, please contact our privacy compliance officer.

User Rights & Compliance

At Yatra Online, we are committed to transparency and the protection of your digital rights. This section outlines your entitlements regarding data access, usage permissions, and the legal framework governing our services.

Your Core Entitlements

  • The right to be informed about how your personal data is processed by our systems.
  • The right to request access to and rectification of inaccurate personal information.
  • The right to data portability and deletion under applicable regional regulations.
  • The right to object to automated decision-making and profiling and dedicated support.

Terms of Engagement

The information provided on this platform is for general guidance on matters of interest only. The application and impact of laws can vary widely based on the specific facts involved. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this site.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Yatra Online reserves the right to terminate accounts that violate our community standards or engage in fraudulent activities without prior notice.

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